(Note: https://bubble.io/pricing is the authoritative source about pricing information, in the event of discrepancies with the Manual.)
You can subscribe to a paid plan for your application in the Settings tab. Subscribing to a paid plan will offer more features and more capacity in terms of server capacity. You can see the details of the different plans in the Pricing Page. One user can have multiple apps with different plans.
When you pick a plan in the editor, you can see a mention of the impact of the plan change on your application's feature.
You can either pick monthly or yearly plans. Yearly plans offer a discount over the monthly cost. A plan is billed in advance on a monthly basis or a yearly basis. Note that once you have chosen a frequency, you cannot move to another frequency without first canceling your plan. If you add some capacity to your app, for instance, you'll be billed for the remaining time on the period you've subscribed the plan (current month or current year).
Bubble lets you run advanced programming operations on our servers. Capacity determines the amount of server and database CPU time that your app can consume in a given interval. On the Professional plan and above, we reserve server capacity for your app to ensure that your app runs quickly. Each Professional plan app starts with 3 units of reserved capacity and each Production plan app starts with 10 units. You can scale your app to match your app growth by buying additional units for $30/unit/month.
If your app temporarily exceeds its capacity, we rate-limit the speed at which it runs to keep it under the threshold. You can monitor your usage in real time from the Application Editor.
You can modify your plan anytime during the period. The features of the new plan will be immediately accessible, and the amount will be prorated. You'll be refunded for the number of days you haven't used on the previous plan, and will be charged for the corresponding days on the new plan.
You can cancel your plan at anytime. Note that when you do so, the cancellation will be immediate, and you'll lose access to paid features. In particular, you will lose the connection with the custom domain you have set up (if any).
If more than one user is an admin on an app, they can take the ownership of the payment of the app's plan. When a transfer occurs, payment will start at the end of the current billing period on the new paying user's card.
You can find your invoices in the Account Page. You can define your business name and address in this page. If you modify your business name or address, you will be able to get an updated version of your invoices.
We offer a 30% discount for a year for students and non-profits (renewable with proper proof). Please reach out to [email protected] to get this activated on your account. Discounts cannot be applied retroactively and cannot be applied to Dedicated Plans.
Bubble uses an external service to process credit cards (Stripe). A declined charge will be the result of the interaction between Stripe and your bank's fraud system. Even if you entered your information correctly and made previous, successful payments, a payment may still be declined. When we process a payment on your card, we send all the information you have entered and the system will take them into account to define the risk level.
If your payments are being declined, please make sure all the entered information is correct and if you are still unable to make a payment, try reaching out to your banking institution and ask if there are any restrictions on your card.
Bubble accepts major credit cards (see Stripe's information for more details)
We can accommodate yearly payments if you need this for invoicing and accounting reasons. Bubble does not offer discounts for yearly payments.
We do not offer refunds. Any month paid cannot be reimbursed nor credited to your account.