Benefits of Dedicated

Bubble offers a dedicated hosting plan, where we host your apps on infrastructure isolated from other Bubble customers. Like with our shared plans, we run your apps: no need for you to deal with setting up servers and installing software, or monitoring them to keep them healthy. Unlike our shared plans, however, we run your app on dedicated servers that aren’t shared with any other customers, giving you increased reliability and the ability to scale as needed.

A typical dedicated installation consists of a database, a cache server, and one or more application servers. On a dedicated plan, we don’t monitor the number of workflows you run; instead, your only limit is the physical capacity of the hardware. We monitor the performance of your infrastructure, and if it looks like your app is slowing down due to more users than you have the hardware for (congratulations!), we’ll reach out to you and suggest an upgrade.

Benefits

Dedicated hardware has the following benefits.

  • Scalability. We can quickly add more capacity to your dedicated cluster to deal with increased demand.

  • More consistent application performance. Because you aren’t sharing the hardware with other Bubble customers, the only impact on application performance is how active your users are.

  • Greater reliability. Having your own infrastructure isolates you from the majority of Bubble-wide issues.

  • Data isolation. Your apps’ data is isolated from other customers’ data, leading to a stronger security profile.

  • Control. You decide when new Bubble code is rolled out to your cluster. Planning a major client meeting? You can wait until afterward to deploy the latest version of Bubble.

  • Hosting region choice. Choose from our list of AWS regions: Oregon, Ireland, Frankfurt, Mumbai, Singapore, Tokyo, Seoul, Sydney, Sao Paulo, Montreal, London, Bahrain. Prices vary from region to region.

Security

We work hard to keep your data safe. Some key points:

  • Our dedicated infrastructure is hosted on top of Amazon Web Services, which is a world-class hosting platform with extremely high security standards.

  • User data on a dedicated plan is stored in a dedicated AWS RDS instance. Data is encrypted at rest, and the credentials for accessing the database are controlled by an automated system that logs all access to them.

  • Dedicated plans come with free SSL certificates to ensure that all communication with your app servers are secure. Once you have a certificate installed, we force all communication with the app to occur over https.

  • Bubble’s privacy rules are a powerful way of implementing application-level security. They provide you with fine-grained control over which items and which fields each user on your app can see and edit. If you have questions about how to set up privacy rules to ensure that your users’ data is protected, we’re happy to help.

Uptime and Reliability

Backups and data integrity

We offer point-in-time recovery for application changes and user data. You can jump back to how your data was at any point on the timeline. It’s up to you how long we retain data for; you can scale up your data storage as needed to retain it for as long as you want. In addition, we use Amazon’s RDS automatic backups to ensure that we can recover from the total loss of a database server.

Uptime

Bubble is new, rapidly developing technology, and we are constantly working to keep applications online. We monitor dedicated infrastructure 24 / 7, and respond as fast as possible to outages. We plan on offering uptime SLAs as technology matures.

Dedicated plans offer two uptime advantages over shared hosting. The first is that, since your apps are isolated from other customers, issues with another customer’s app can’t spill over to affect your apps. The second is that we deploy new code to our shared hosting environment before deploying it to dedicated clusters, so you are less likely to be impacted by new bugs as we add features and extend the Bubble platform.

Finally, for customers who are especially concerned with uptime, we offer high-availability dedicated configurations. This means we have spare servers constantly running that can be swapped in if something goes wrong with a primary server. In terms of greatest impact, having the database server as high-availability is most important, followed by the cache cluster, followed by the application server.

Support

We offer two tiers of Support on Dedicated: Standard, which is included, and Premium, which can be added on to your Dedicated subscription. With Standard, our team will prioritize your requests before requests from users of the main cluster. With Premium, we will meet response-time SLAs during availability, and provide professional services, while you are onboarding onto Dedicated, learning new platform features, and expanding app functionality.

Configuration

How big your infrastructure needs to be depends on a lot of factors, including how your app works, the number of users you have, and the way those users interact with the app. We will conduct a needs-analysis with your team to determine the configuration that you need, which will also be based on our experience maintaining infrastructure for other Dedicated users. Our team will manage changes to your infrastructure for you. Note: If you have more than one app, they can share the same infrastructure. We can also host them separately if you prefer.